Information we may collect
Contact information. When you use our contact form, join our email list, or place an order, we may collect information such as your name and email address.
Order and delivery information. When online ordering is enabled, we may collect billing and shipping details, products purchased, order history, and information needed to fulfill or support an order.
Payment information. Payments are processed through third-party payment services such as Square. Our website is designed so that full payment-card numbers and security codes are handled by the payment processor rather than stored by Devil’s Branch.
Website and device information. Our hosting, security, or analytics tools may collect technical information such as IP address, browser type, device type, referring pages, and how visitors use the site.
How we use information
We may use personal information to process and fulfill purchases, communicate about orders, respond to questions, provide customer support, prevent fraud or misuse, maintain business and tax records, and improve our products and website.
If you choose to join our mailing list, we may also use your email address to share product news, market dates, new fragrances, or other Devil’s Branch updates.
How information may be shared
We may share information with service providers when necessary to operate the business—for example, payment processors, website hosting providers, contact-form or email services, analytics providers, and shipping carriers.
We may also disclose information when required by law, to protect our rights or customers, or to address suspected fraud, security, or misuse. We do not sell customer personal information.
Payments and Square
When you place an online order, payment processing is handled through Square. Payment-card information entered through Square’s secure payment tools is sent to Square for processing. Devil’s Branch does not need to receive or store your full card number or card security code in order to complete the transaction.
Square may collect and use information according to its own privacy practices and terms.
Cookies and analytics
Our website may use cookies or similar technologies that are necessary for site functions such as shopping-cart behavior, security, and checkout. We may also use analytics tools to understand general website traffic and improve the customer experience.
Your browser may allow you to block or remove cookies. Some site features may not work correctly if necessary cookies are disabled.
Email communications
Marketing emails will be sent only to people who have chosen to receive them. You may unsubscribe from marketing messages using the unsubscribe option provided in those messages.
Even if you opt out of marketing messages, we may still send transactional communications when needed for an order, payment, or customer-service request.
Data retention and security
We keep personal information only as long as reasonably needed for the purposes described in this policy, including order support, accounting, tax, legal, and business-record requirements.
We use reasonable administrative and technical safeguards appropriate for a small online business. No website, transmission method, or storage system can be guaranteed to be completely secure.
Your choices and privacy rights
You may contact us to ask questions about personal information we hold about you, request corrections, or ask us to delete information when we are not required to keep it for legitimate business or legal purposes.
Depending on where you live, applicable law may provide additional privacy rights. We will respond to valid requests as required by applicable law.
Contact us about privacy →
Children’s privacy
Our website and products are intended for a general adult audience and are not directed to children under 13. We do not knowingly seek to collect personal information from children under 13 through the website.
Third-party websites and social media
Our site may link to social-media platforms or other third-party websites. Those services have their own privacy practices, and this policy does not control how third parties collect or use information on their services.
Changes to this policy
We may update this policy as the website, payment tools, analytics, marketing services, or product offerings change. When we make material updates, we will revise the “Last updated” date on this page.
Questions?
If you have a privacy question or request, please use our contact form. We typically respond within 1–2 business days.
Go to contact page →
